Shipping & Policies

Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Digital downloads

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

What are the Terms of Use of the images?

The Terms of Use are three and they include:
0$ - PERSONAL or NON PROFIT USE or
0$ - COMMERCIAL USE - CREDIT REQUIRED or
14$ - COMMERCIAL LICENSE - NO CREDIT REQUIRED

When I can use: "0$ - PERSONAL or NON PROFIT USE"?

You can use our graphics on personal or non-profit projects without credit as long as NO MONEY is made.

When I can use: "0$ - COMMERCIAL USE - CREDIT REQUIRED"?

You can sell up to 1000 copies sold or less projects tangible or digital* without buying Commercial License if you credit me back placed on the same page as the product that is being sold or displayed.

HOW TO DISPLAY OUR CREDIT:
Artwork byJLeeloo.etsy.com
Graphics byJLeeloo.etsy.com

So you purchase the clipart or paper pack normally without an extra license and you credit us.

* - a project of printed, personalized invitation created for a client counts as ONE even if you printed for example 100 coppies for all guests.
- digital project counts as ONE every time you sold ONE

When I can use: "14$ - COMMERCIAL LICENSE - NO CREDIT REQUIRED"?

You can sell up to 1000 copies, sold or less, tangible or digital* without giving credit back to my shop.
You always need a Commercial License when a third party is manufacturing your products (such as Zazzle)
- Each NO Credit License applies to a single product. If you want to use several products, you should buy a separate NO Credit License for each item in my shop.
- If you do not purchase this license you must credit J.Leeloo in your products and designs. This license is for the use of our designs without credit.

* If you plan to manufacture an item with our design in excess of 1000 pieces you must contact us for a different price plan.

You can find my Commercial License here: www.etsy.com/it/listing/240400256

If I buy the Commercial license which limits I have?

With the purchase of the Commercial License and in any case with any type of license you can't:

- reselling my art as your own
- suggesting in any way that you made my art your self
- sale as it is: you must always add your creative part and it must be clearly visible
- using my designs to create a new clip art, digital collage sheet, scrapbook paper or other scrapbooking products
- sharing with others for free (for example with friends)
- selling or showing to your customers projects that were not flattened - that way others can easly extract my art from your project.

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byJ.Leeloo reserves the right to modify this Agreement at any time without giving you prior notice.

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